You are a small business owner with a never-ending to-do list, technology management shouldn’t be on it.
Your main concern as business owners is operating and growing your business and time is better spent focusing on the big picture than worrying about which phone will work with their email, which software is best for to run infrastructure, or how to back data up safely and securely. There’s no time to speak with different service providers and troubleshoot; small business owners need things to work quickly and easily.
Top Frustrations for Small Business Owners:
1. Backing up business data is important, but it’s hard to know what method to use to best protect your information.
2. Dealing with multiple service companies to try and solve IT problems takes time away from your business.
3. IT is confusing. It would be easier to talk to someone who can explain in plain English what the benefits of each product or solution you’re considering are and whether you actually need them.
4. Operating with several different versions of one document makes it hard to know which the most current and updated file is.
5. Working from several locations can leave you without access to your files when you’re on the road or have forgotten to take the latest copy with you.
6. Down time can leave a business without functioning capability unless backup systems have been put in place.
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